Introduction
ResourceX Global Private Limited ("ResourceX", "Recyclaro", "we", "our", "us" ) operates the website https://recyclaro.com and related digital services, including the Recyclaro Marketplace platform (the "Service").
We are committed to protecting your privacy and ensuring your personal and business data is handled responsibly. This Privacy Policy describes how we collect, use, store, and protect your information when you visit or use our Services.
1. Controller and Contact
Entity: ResourceX Global Private Limited
Registered Office: A-100, Sector 58, Noida, Uttar Pradesh – 201301, India
Email: privacy@recyclaro.com
2. Scope
This policy applies to all users of the Recyclaro platform — including buyers, sellers, recyclers, traders, logistics partners, and visitors of recyclaro.com.
3. Information We Collect
A. Information You Provide
- Personal & business details (name, company, email, phone, address, GST/VAT details, documents).
- Account information and profile data.
- Listing data — material descriptions, quantities, grades, and pricing.
- Payment & trade finance details.
- KYC / verification documents.
- Messages, emails, and feedback shared via our platform.
B. Automatically Collected Data
- Device and connection details (IP, browser, OS).
- Site usage data (pages visited, clicks, search terms).
- Cookies and analytics (see section 9).
- Approximate geolocation (if enabled).
C. Third-Party Sources
We may receive limited data from payment gateways, logistics providers, or compliance partners for transaction verification.
4. How We Use Your Data
We process your data to:
- Operate the marketplace and facilitate trades.
- Verify users and prevent fraud.
- Enable logistics and payment fulfillment.
- Provide customer support.
- Comply with legal and regulatory requirements (KYC, EPR, ESG).
- Improve platform experience and analytics.
- Send transactional updates and limited marketing (with consent).
5. How We Share Data
We may share limited information with:
- Verified buyers, sellers, and partners for trade execution.
- Payment, logistics, and verification providers.
- Regulatory authorities, where required by law.
- Service providers who help us run our platform (under strict confidentiality).
We never sell your data to third parties.
6. Security
We use advanced encryption, access controls, and secure servers to safeguard your data. While we take every reasonable precaution, no online system is fully immune from security risks.
7. Retention
We retain user data only as long as required for operational, financial, or legal compliance purposes — typically up to 7 years for financial records.
8. Cookies & Tracking
We use essential cookies for site functionality and analytics cookies (with your consent) to improve user experience. You can manage cookie preferences in your browser settings.
9. Your Rights
- Access, correct, or delete your data.
- Restrict or object to processing.
- Withdraw marketing consent.
- Request data portability.
To exercise any rights, contact privacy@recyclaro.com.
10. International Data Transfers
Data may be processed outside your home country, under secure contracts and safeguards ensuring your privacy rights are protected.
11. Children’s Privacy
Recyclaro is a B2B platform not directed to minors under 16 years. We do not knowingly collect children's personal data.
12. Updates
We may revise this policy occasionally. Updates will be posted on this page with the new "Last Updated" date.
13. Contact
For privacy questions or concerns, please contact:
privacy@recyclaro.com
ResourceX Global Private Limited
A-100, Sector 58, Noida – 201301, India
